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The grumpy thread


outlaw118

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Went to the car boot this morning, except I didn't

Got there and there was a 1/4 mile or so queue, uh oh

After sitting in said queue, got there and the gates had been closed

Totally rammed to capacity, both buyers and sellers :(

That has never happened before

It's the last one for the season, and it's a nice day. No wonder really

Now I'm imagining all the stuff I've missed out* on

Perhaps on the bright side, I was trying to have a bit of a clear out so maybe not being able to buy more crap is an enforcement of that..

Oh well, 6 months to go until the next one :(

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Oh look the fridge/freezer in the static flat lined last night due to the cold  .... The expert told me it would be ok ...  Better check if the tell tale ice cube melted when we get there ....Screenshot_20220925-102717-604.thumb.png.6dbc8075768e2ef8791c5ec51bc3477e.png

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There's a nice bakery near our new unit. Real good gear - Focaccia bread, Croissants, Cinnamon rolls, them pecan plait things, all that bollocks but incredibly nice.

Last week I bought £12 worth of fancy stuff, ate half a cinnamon roll and brought it all home, left the bag on the kitchen side and went in the shower.

Dog ate the fucking lot. FFS

Friday after work I popped to the new unit to have a clean up etc, and the bakery was still open (they seem to be going 6am-9pm!) so I bought another bag of lovely stuff. 

Left it on the kitchen side.

Went in the shower this morning.

Yup. It's all in the dog again. FFS

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5 minutes ago, cobblers said:

There's a nice bakery near our new unit. Real good gear - Focaccia bread, Croissants, Cinnamon rolls, them pecan plait things, all that bollocks but incredibly nice.

Last week I bought £12 worth of fancy stuff, ate half a cinnamon roll and brought it all home, left the bag on the kitchen side and went in the shower.

Dog ate the fucking lot. FFS

Friday after work I popped to the new unit to have a clean up etc, and the bakery was still open (they seem to be going 6am-9pm!) so I bought another bag of lovely stuff. 

Left it on the kitchen side.

Went in the shower this morning.

Yup. It's all in the dog again. FFS

You need to throw the dog in the shower and eat the bread. 

#helpful_suggestion

 

🥲

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That Mini fought me all weekend and had another present for me this morning. Just wanted to check everything was still torqued up and secure. Popped to the shop and heard a rattle from driver’s front.

Drop link thread had sheared but thankfully ECP had one on the shelf so that was another hour or so faffing around I hadn’t planned.

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My dad was ripped off by a main dealer today (no surprise but wait until you hear this right old load of tripe).

He had his 2017 Volvo V40 cross country into John Clark Volvo in Edinburgh for a service and MOT. He's 74 now and hates the long and busy drive in from Linlithgow so they always collected it and dropped it back off which is brilliant.

They delivered it back to him and said that there were some rusty screws on the undertray and they broke it whilst trying to remove it. 

And charged him £400 for a new one (which took 3 days as the wrong part arrived initially)

It also needed a new front damper which was £160 for the part.

For a service, MOT, parts and labour, they charged him TWELVE HUNDERED POUNDS.

I'm below amateur and even I have removed an undertray which has had rusty fixings without breaking the thing. Cutting the bolt and making do with the no doubt countless other fixings would surely have sufficed.

Obviously he is going to complain but I'm beyond words how a main dealer can do this to someone. They obviously saw he was a pensioner who lived in a nice house and just took the piss. 

I'm really angry about it.

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1 hour ago, Split_Pin said:

My dad was ripped off by a main dealer today (no surprise but wait until you hear this right old load of tripe).

He had his 2017 Volvo V40 cross country into John Clark Volvo in Edinburgh for a service and MOT. He's 74 now and hates the long and busy drive in from Linlithgow so they always collected it and dropped it back off which is brilliant.

They delivered it back to him and said that there were some rusty screws on the undertray and they broke it whilst trying to remove it. 

And charged him £400 for a new one (which took 3 days as the wrong part arrived initially)

It also needed a new front damper which was £160 for the part.

For a service, MOT, parts and labour, they charged him TWELVE HUNDERED POUNDS.

I'm below amateur and even I have removed an undertray which has had rusty fixings without breaking the thing. Cutting the bolt and making do with the no doubt countless other fixings would surely have sufficed.

Obviously he is going to complain but I'm beyond words how a main dealer can do this to someone. They obviously saw he was a pensioner who lived in a nice house and just took the piss. 

I'm really angry about it.

I genuinely don't think they do this stuff out of malice, I think the "system" just ends up this way. The guy doing the work is given set times for jobs so if he spends half an hour extra trying to sort the undertray out, it comes out of his own pocket and he'd have to jump through hoops to try an get paid for it, so the procedures just mean they order a new undertray.

Doesn't make the shafting any better, but I always subscribe to the "do not immediately attribute to malice what could otherwise be attributed to incompetence"

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Seriously, fuck the mechanics pocket man. My dad has just been charged £400 for a part that could have been taken off without breaking it. So you're saying just suck it up as long as the mechanic doesn't have to pay for it?

I can't believe 4 other folk on here actually liked the above response as well. 

 

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3 minutes ago, Split_Pin said:

Seriously, fuck the mechanics pocket man. My dad has just been charged £400 for a part that could have been taken off without breaking it. So you're saying just suck it up as long as the mechanic doesn't have to pay for it?

I can't believe 4 other folk on here actually liked the above response as well. 

 

For the £400 I suspect almost anyone would say, fine, ditch the undertray.  Or cable tie it back on (which is easier in the long run to deal with).

A phonecall would have sorted all of this out.

£400 for an undertray and £160 for a shock isn't incompetence unfortunately, it's blatant profiteering out of people that don't have mechanical knowledge.

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1 hour ago, cobblers said:

I genuinely don't think they do this stuff out of malice, I think the "system" just ends up this way. The guy doing the work is given set times for jobs so if he spends half an hour extra trying to sort the undertray out, it comes out of his own pocket and he'd have to jump through hoops to try an get paid for it, so the procedures just mean they order a new undertray.

Doesn't make the shafting any better, but I always subscribe to the "do not immediately attribute to malice what could otherwise be attributed to incompetence"

It shouldn't be the customer who has to pay up for the incompetence. 

If you sent your car for a service and the apprentice filled the sump with antifreeze you wouldn't expect to pay for the resultant replacement engine they had to fit...

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4 minutes ago, Split_Pin said:

Seriously, fuck the mechanics pocket man. My dad has just been charged £400 for a part that could have been taken off without breaking it. So you're saying just suck it up as long as the mechanic doesn't have to pay for it?

I can't believe 4 other folk on here actually liked the above response as well. 

 

No I'm saying blame the shit system, not the mechanic. If he spent the extra half an hour on every undertray, he'd be skint or sacked in a few weeks. The system makes it impossible for him to do a proper, honest job

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1 hour ago, cobblers said:

The guy doing the work is given set times for jobs so if he spends half an hour extra trying to sort the undertray out, it comes out of his own pocket and he'd have to jump through hoops to try an get paid for it, so the procedures just mean they order a new undertray.

Really?

If they find corroded fixings or some other issue that means the job takes longer, they just charge per hour labour to do the job.

In the event of corroded fixings on an undertray (which is a shit design in the first place.. they should be able to last longer than 5 years) even if the mechanic had to grind them off and then use new fixings with penny washers, that might be another 1/2hr labour and a few quid for fixings.

This is a classic case of a Main Stealer living up to the stereotype.

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Then feedback to Volvo; underneath cars need to have stainless bolts for pieces that need to be removed for service routinely.

Answer to come back: Volvo announces it's no longer to sell cars in Scotland due to environmental concerns.

(The Scottish environment causing rust is a concern).

It's all turned into a massive time and motion study so they can quantify every moment of the day.

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Then the fixing has to be aerodynamic, so it turns into a flat piece with a huge wide slot that is chewed up immediately by any screwdriver known to man; particularly when the mix of grit, mud and oil on the backside has glued the thing in place. That coupled with having to be made from environmentally friendly plastic means it'll have the strength of Dairylea. Result: flappy undertray.

"We're sorry we broke your car trying to undo it" does need to be a phone call; 160 for a front shock (assuming McPherson style) isn't bad once you factor in shiny floors, air conditioning, free coffee and wages.

For Old Jim down in the Arches whose only outlay is electric and rent on the space, fitting a Euro Crap Parts shock is only a few minutes in his own day so charge an hour and add 30% onto ECP's price and call it good, mate. He answers to nobody but himself. There is no chain of accountants waiting for the monthly figures.

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What are Volvo* making their undertrays out of these days that it broke trying to take it off? The one on my old 850 was barely held on, thus smacked every speed bump and pothole I came across, which were numerous. When I finally got more screws for it it was a bit scuffed but it wasn't broken...

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Sounds an awful lot like when the Ford dealer snapped an injector clamp on our works Transit and the quote for repair increased from £500 to £6000 as it "needed a new engine". Needless to say they got told to FRO and got a specialist in to remove the injector after I kicked up a stink. 

Shame your dad has paid them but I'd get on to Volvo via twitter or their head office-they've ripped the hole right out of it. 

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The thing I've found with main dealers of all colours is they don't "repair" parts, it's replacement. I've seem hubs with broken studs replaced as they can't or won't remove the broken stud. Same with sumps, replace because the sump plug snapped. As with the injector above, they won't entertain repair, same as the undertray,  whereas a non franchise garage will happily repair.

 

 

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1 minute ago, DavieW said:

The thing I've found with main dealers of all colours is they don't "repair" parts, it's replacement. I've seem hubs with broken studs replaced as they can't or won't remove the broken stud. Same with sumps, replace because the sump plug snapped. As with the injector above, they won't entertain repair, same as the undertray,  whereas a non franchise garage will happily repair.

 

 

That's fine, but THEY broke it. THEY should pay for a new one??  If I borrowed your car and broke something you would expect me to replace that part at no cost to you. 

In my opinion unless the garage covered their ass in the first place by saying removing the undertray may result it it breaking the. I would be telling them, you broke, you fix...

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