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The grumpy thread


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Posted

Stomach acid? I think it passed straight through and it's making a bid for freedom, the stomach just saw it in passing.

You won't need Dyno-Rod, that's for sure.

Posted

DHL. Got an email Friday telling me my ECP order would delivered before the end of the day. It wasn't. Monday, get an email saying it'll be delivered before the end of the day. It wasn't. Today, same deal, but then I get a call from a friend. He'd pumped into the DHL guy, who asked him where some addresses were. One included mine. Friend tells him where I am.

"Ugh. I just dropped a parcel near there," says the courier. "Sod it. I'll take it back to base (in fuggin' Bristol!) and say I couldn't find it."

At which point my friends points out that he can take it there and then and drop it to be lately. Courier happily accepts.

 

What a twat though. I appreciate these guys are under serious time pressure, especially at this time of year, but MY BLOODY PHONE NUMBER IS ON THE BOX! I'm afraid I went all Twitter rant at DHL. No other courier struggles to find us or fails to deliver at three attempts. In fact, most are lovely - UPS, Hermes, DPD. Can't fault them.

 

Of course, by the time they arrived, it was too dark to see whether they do actually fit. I'm not hugely confident.

Posted

You're absolutely right to be TWITTER FURIOUS at DHL if the driver even went as far to tell another customer that he cba'ed to drive somewhere to deliver a parcel (you know, the very definition of his job). Also, giving your parcel to someone who assured him they'll deliver it. I wonder if they pinky-promised?

  • Like 4
Posted

Work wise DHL are quite high up in the professionalism stakes, we often have two deliveries a day. Fed ex and tnt good and ups ok ( but he is always more intent on talking on his phone than speaking to us ), Dpd ok, Hermes variable and yodel usually terrible ( with more missing parcels than anyone else ). No one seems to use parcel farce.

Posted

Cost me £250 for my cats teeth.

Mole grips next time.

I thought Mole grips only worked on moles.

 

Also some belated advice on taking a cat to the Vet, first get out your first aid kit.

Posted

I used to work for DHL 11-13 years ago. They worked me (and the other drivers) pretty hard. I ended up quitting without another job to go to. Glad to get out of there.

 

This time of the year there will probably be agency drivers who probably can't find their way around that quickly.

  • Like 1
Posted

Work wise DHL are quite high up in the professionalism stakes, we often have two deliveries a day. Fed ex and tnt good and ups ok ( but he is always more intent on talking on his phone than speaking to us ), Dpd ok, Hermes variable and yodel usually terrible ( with more missing parcels than anyone else ). No one seems to use parcel farce.

We had an urgent delivery from RS Components at work who uses Parcelfarce. It was not delivered on the premise of "No answer at address". This is despite there is a reception for shared offices that is manned constantly for 24/7/365.

Posted

I live in a monstrosity on a street in a small town/village, it has a nameplate facing the street. If I'm directing people I always tell them it's the first building on the left, immediately behind the pub. Nine times out of ten they will go past and end up having to ring me. The easiest thing then is to go out into the street and wave. When I say that I did say it was the first building on the left, I usually get "well it doesn't look like a house" So far I have managed to resist asking if it looks like a building.

  • Like 2
Posted

That's the problem all these courier companies jumped at the chance for more custom,we can deliver stuff we all ready do it & we can do it cheaper honest Guv!

Trouble is there used to going to companies were they'res someone there all day that just deals with it day in day out with no real prob with what time it comes & has a big sign saying who/where they are.

Unlike Joe public who has a little sign hidden away prob 20 plus feet from the rd in a narrow gloomy street & can't sit about waiting allday for a parcel.

So they don't have time/budget to keep trying to deliver.So tough we only have to call to that address once or twice a year so sod it send it back unable to deliver we make way more profit from our commercial customers & once we undercut/got rid of the competition we can charge more.

  • Like 1
Posted

Fuck me Bub, what were you shaving with, a scythe??

 

Grump for Billy, never a good thing to happen mate.

 

Grump for today?

 

Mate's funeral later, old boy who developed Parkinsons shortly after he retired, then went on to develop the associated dementia. Both of those diseases can fuck right off. Blees you Bill, it's all okay now mate.

  • Like 4
Posted

Part of my job has become dealing with customer complaints about missing/undeliveres parcels as we are the seller so we have to chase the delivery company we use; GLS to find out what's going on. Usually the customers are happy to wait a day extra and they'll have their parcels delivered but often we find that the addresses are incorrect, incomplete or the drivers are just being lazy. We have had quite a few cases where drivers have lost/damaged parcels.

 

Billy - that's really shit about you losing your job. Have a chat with Chaseracer if you haven't done so already. I'm sure you'll bounce back chap.

Posted

Yaaaargh.

That maddening sensation when someone's coming to replace a window at an agreed time of 10am, and there's a rap on the door at 8.20... while I'm still in my dressing gown with a cup of tea, Arthur Dent-style.

Bollocks.

Posted

^^^ He's been here over an hour now, and I'm convinced he's fitting the wrong window. This feeling was not assuaged by the fact blokey thought he was fitting a loft ladder too.

 

I've spoken to the boss on the phone, who's assured me that the window as ordered (PVC coated timber, dual blinds) is the one that's being fitted - but I'm not seeing any blinds on this one, which are meant to be factory-fitted between the glass.

 

The boss is heading over shortly to take a look.

 

The house is also now freezing as there is, unavoidably, a temporary hole in the roof where there should be a window, but also because he's jammed the front door open with a roll of carpet.

 

Blokey also managed to break the doorbell, somehow, so I had to rip the batteries out to stop it incessently bonging. The doorbell is about two months old.

 

I also don't have any underpants on as I just grabbed a pair of jeans from the back of the bedroom door when the bonging started. And the jeans have a somewhat chafey sort of a seam in them.

 

My tea has gone cold in all the drama.

 

I am a less than happy bunny this morning.

Posted

Good lord, man. Get some undercrackers on before that seam does you a permanent injury :shock:

 

Good luck with the window. Those blinds are indeed part of the glass so it sounds wrong. The glass can (obviously) be quickly and easily replaced at a later date if necessary, the rest of the window doesn't need to be changed. Apols if this is an egg sucking broadcast.

Posted

There's a lot of it about lately, it seems.

 

My brother just told me he's off to Carlisle to attend a funeral for a mate of his from uni. He was 38 and died from cancer. :(

Posted

Because I had to (very quickly) dismantle the bed and stack it all against the wall - the window due for replacement is in the front bedroom, and I'd been happily occupying said bed a mere half-hour earlier - there's now an on-end mattress and two pieces of divan base separating me from the chest of drawers containing my blissful trouser-comforts...

 

Yeah, I suspected it's all one unit at the point of manufacture - if they've sent the wrong one out in the van, then they may as well continue with fitting the frame and window, then come back and swap the window unit over for one with the pleated blind therein, as that's not so major a job.

 

Because tradesmen definitely have a good rep for coming back to fix snags after they've been paid...

Posted

Good luck Mr Cog....

 

Cheers dude!

 

I had a moment of inspiration and managed to filch a pair of almost-dry underkeks from the clothes dryer in the dining room, which has improved matters immeasurably... I also have my boots on and a fresh cup of tea, plus I found the original quote where we stipulated duo-blinds - and this may need to be waved while talking in a measured and controlled tone.

 

I notice that another van has now arrived outside, so this could be The Boss...

 

 

(Not Springsteen, obvs.)

  • Like 3
Posted

Sounds more exciting than my day.

 

I got to work at 6am for a contractor to arrive to swap out our internet firewalls they'd pre-configured. it started well when he arrived at 7:40...

 

Obviously they don't work, which is why we pay specialists to avoid issues... oh hang on... Still only a 1,000 or so community users unable to connect and all trust websites down.. We've rolled back now & I'm chuckling at watching him struggle to solve it as he's been here before & makes the same mistakes everytime.

 

On the brightside I'm going home at 2pm cause I was in so early.

Posted

Obviously you can't pay them until the job is complete up to specification..

 

We had some windows fitted a few weeks ago.  We haven't been sent a bill yet, but the chap hasn't come back to put the promised windowsill back on either..

  • Like 2
Posted

Saab 9000 HGF. Ring mechanic several times. No reply. Likely reason- Christmas innit M8.

There is a breakers not a mile from my house, I won't though, fuck it, more money!

Posted

Double dick in the ass this year of Christmas with a side order of the thing beginning with 'B' which must not be named.

Posted

Up early to get ladders on car before son goes to bed.

Up to daughter's once she has left for work*

Re-pointed the gable end, been waiting six months or more.

Scratched glasses to buggery carrying ladders back to car :(

 

 

*tried a few weeks ago but she vetoed me going up the ladder - admittedly vert steep as neighbours fence is in the way but nothing to panic about.

Now have to wait until about 9pm to drag the ladders back through the house to where they live in the garden.

Posted

Why doesn't Manchester fuck off?

 

I'm on an industrial estate near Gorton (if anyone knows the area)

 

Every business looks like a front...

Posted

Don’t really know what you’re moaning about, TBH.

 

My attempts to gain Royal approval for my cat, have once again failed.

 

It never reigns, but it paws.

Posted

You won't need Dyno-Rod, that's for sure.

AAAAARGH IT BURNS
  • Like 2
Posted

Sounds more exciting than my day.

 

I got to work at 6am for a contractor to arrive to swap out our internet firewalls they'd pre-configured. it started well when he arrived at 7:40...

 

Obviously they don't work, which is why we pay specialists to avoid issues... oh hang on... Still only a 1,000 or so community users unable to connect and all trust websites down.. We've rolled back now & I'm chuckling at watching him struggle to solve it as he's been here before & makes the same mistakes everytime.

 

On the brightside I'm going home at 2pm cause I was in so early.

 

Guess who has been asked to arrive at 6am tomorrow for a repeat performance?

Posted

My wife was knocked down on holiday, in Crete, at the beginning of October

 

We had to pay extra to stay in the room a bit longer as she was in pain - it turned out she had a cracked rib, cracked elbow and damaged tendon - and reception showed no sympathy and charged us extra.

 

I've been dealing with TUI's 'complaints' procedure for over 2 months now - they get information sent to them and acknowledge it - and then a couple of weeks or so later I ask what is happening and they deny all knowledge and say I've given the wrong reference even though it's the one they quote.

 

I finally got through to a human being today who tells me it's being worked on by the 'level 2' team, whatever that means but can't explain why there are no updates or when I'm likely to get a reply. I'm sorry to say I lost it as it's not his fault - he'll just be working to a script.

 

If they'd apologised in a reasonable timeframe it'd be one thing but I am now totally pissed off with their attitude and all the time I've wasted. It's now become a matter of 'principle'.

 

Sorry for the rant - I've just got off the 'phone and it's either write this or kick the dogs and I can't do that

  • Like 4

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