The grumpy thread

[bub2006]

Proxy server ftw!

[meshking]

Ha yes! Thanks guys. I can't really understand what they are playing at. Yesterday they sent that email saying they have gone to professional standards and accused us of fraud, today they have sent an email saying we will come and discuss with you and the surveyor next steps but only at a time convenient to them.

 

I don't ever want to see them again tbh but will the courts see us turning down this suggestion as us being unreasonable?

 

Basically they replastered a wall and replaced two stud walls. The bath should fit between these three walls, but they aren't square so they just rammed the bath in, leaving a gap round one end (so inadequate seal to the tiles) and the corner of the bath sticking through the stud wall in the airing cupboard at the other. The plasterboard here is damp and mouldy because everytime we shower water is coming through the tiles somewhere and leaking all over the airing cupboard floor. We believe the bath should come out, the standard plasterboard should be replaced with waterproof and squared up so that we loose the gap that they have covered with plastic trim and sealant. Other niggles are stupid cosmetic things like trim cut too short and tile trim around the window mitred in one corner and butt jointed at the other.

 

I just tried getting advice from CAB but after giving them my name, address, postcode, phone number and case reference number she said "can't talk to you, data protection" FFS.

 

ETA: I know it's not the end of the world and I could have much bigger problems, I just not very good at coping with things, and especially not confrontation.

It sounds like really shoddy work, how can you possibly be in the wrong for demanding a bath that has been fitted doesn't leak?

 

Bringing in your oh profession is a really bad move by them, straight to the rep as Mr racer recommendeds.

 

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[Kiltox]

Proxy server ftw!

P45 not so ftw

[Guest Hooli]

Ha yes! Thanks guys. I can't really understand what they are playing at. Yesterday they sent that email saying they have gone to professional standards and accused us of fraud, today they have sent an email saying we will come and discuss with you and the surveyor next steps but only at a time convenient to them.

 

I don't ever want to see them again tbh but will the courts see us turning down this suggestion as us being unreasonable?

 

Basically they replastered a wall and replaced two stud walls. The bath should fit between these three walls, but they aren't square so they just rammed the bath in, leaving a gap round one end (so inadequate seal to the tiles) and the corner of the bath sticking through the stud wall in the airing cupboard at the other. The plasterboard here is damp and mouldy because everytime we shower water is coming through the tiles somewhere and leaking all over the airing cupboard floor. We believe the bath should come out, the standard plasterboard should be replaced with waterproof and squared up so that we loose the gap that they have covered with plastic trim and sealant. Other niggles are stupid cosmetic things like trim cut too short and tile trim around the window mitred in one corner and butt jointed at the other.

 

I just tried getting advice from CAB but after giving them my name, address, postcode, phone number and case reference number she said "can't talk to you, data protection" FFS.

 

ETA: I know it's not the end of the world and I could have much bigger problems, I just not very good at coping with things, and especially not confrontation.

 

Every guide I've ever read on building bathrooms (& I read a few when restoring a cottage) says plasterboard in a bathroom should either be waterproof or tanked with waterproofing compound. You could get a leaflet from Wickes to prove this point, they don't have a leg to stand on.

[Pillock]

You might find it's advisable to still meet with them - at a time convent to you both though - to discuss, even though they're making accusations of fraud. It's handy the surveyor will be there as witness.

 

I'm just trying to think what a judge would say if they came out with the classic "we tried to sort it m'lud but the EVIL client wouldn't talk to us".

[purplebargeken]

Tape every conversation you have with them. Wankers.

[Guest Hooli]

Tape every conversation you have with them. Wankers.

 

But remember to tell them you're recording it. I think you need to, if you wish to use it in court later.

[Bren]

Absolutely bastard full of the cold. Tried to burn it off with whisky last night - didn’t work

Urgh.

Worth a try all the same.

[Bianconeri]

Ah yes the dimwit factor on the school run. I had to venture out early today to see the dentist (see later) and caught the end of the moronfest.

Short queue of traffic on two lane section just before some lights at a roundabout. I am fourth car in the left lane, lights are red so I stopped so as not to obstruct access to a side road (e.g if someone wanted to turn right from the other side of the road. All reasonable and sensible I think.

Driver (female) of green FIAT 500 behind me in same lane decided to start sounding the horn to urge me to move forward (lights still at red). Driver of blue Audi Q3 (ugly car, driver also female) overtook FIAT and stopped in the right hand lane but obstructing the side road. Phone call was obviously important.

Lights go green, Audi tries to turn left in front of me, FIAT turns right.

I really don’t miss this wilful incompetence at all.

Anyway, get to dentist to be told I have to rebook as they have had a computer problem since yesterday and they couldn't contact me as they only have my landline number. Can anyone explain that without using the phrase ‘incompetent lazy receptionist couldn’t be arsed to do job’?

Really has been fu**wit day to the extent that I checked that the car hadn’t acquired a “drive or park like a twat near me” sign. Got out of Waitrose and an oxygen thief had parked across the end of three bays, neatly blocking me and two others in. I had the registration called out and 5 minutes later the idiot returned moaning that “some people have no patience”. The car park was less than half full....

 

Within a mile, I was front car in the right hand lane at a set of lights. The filter arrow came in and the MB twatwagon to the left of me turned right and I got a mouthful of abuse because he was “f*cking indicating”. So, he got to sit behind me at 1mph under every speed limit until I turned off about 15 minutes later.

 

I don’t plan to use the car again until Saturday.

[DodgeRover]

Grump 1 need to go out to sort a job for tomorrow am start

 

Grump 2 silver car parked blocking driveway

 

Grump 3 3/4 of an hour on hold on 101, gave up and rang in on 999 as also need to pick up kids

 

Grump 4 no contact details for the owner and no resources to Hiab it.

 

Fuck sakes 6am start tomorrow got to ring in again and they'll Hiab it then if it's not gone

 

Edit kids sorted, there's no space to move it to on a jack either.

[wuvvum]

I just tried getting advice from CAB but after giving them my name, address, postcode, phone number and case reference number she said "can't talk to you, data protection" FFS.

Does anyone in any of these offices actually know what the terms of the Data Protection Act are?  Or am I being naïve and people just use it as another excuse when they can't be arsed to do something?

[wuvvum]

Grump 1 need to go out to sort a job for tomorrow am start

 

Grump 2 silver car parked blocking driveway

 

Grump 3 3/4 of an hour on hold on 101, gave up and rang in on 999 as also need to pick up kids

 

Grump 4 no contact details for the owner and no resources to Hiab it.

 

Fuck sakes 6am start tomorrow got to ring in again and they'll Hiab it then if it's not gone

 

Edit kids sorted, there's no space to move it to on a jack either.

Could you not get a couple of mates together and bounce it out of the way?  Ideally just bounce one end round so it's parked across the road - plod will soon HIAB it then.

[chaseracer]

Be unfortunate if this happened...

 

 

[DodgeRover]

It's a dead end road so I and everybody past me will be stuck

[chaseracer]

4x4+towrope.

[Cavcraft]

You rang 999 because there was a car blocking your drive? 

[omegod]

Brick through window, handbrake off, problem fucking solved 

[Guest Hooli]

4x4+towrope.

 

I once moved a car blocking a neighbours drive for them. Oddly enough leaving in the middle of a busy road at 3am meant it'd gone shortly afterwards...

[DodgeRover]

You rang 999 because there was a car blocking your drive?

Yes because I needed to get out to collect my kids

[fordperv]

4x4+towrope.

I was going to say the same thing

[Hertz]

Grump 1 need to go out to sort a job for tomorrow am start

 

Grump 2 silver car parked blocking driveway

 

Grump 3 3/4 of an hour on hold on 101, gave up and rang in on 999 as also need to pick up kids

 

Grump 4 no contact details for the owner and no resources to Hiab it.

 

Fuck sakes 6am start tomorrow got to ring in again and they'll Hiab it then if it's not gone

 

Edit kids sorted, there's no space to move it to on a jack either.

 

Is it a Panda?

 

[3VOM]

Every guide I've ever read on building bathrooms (& I read a few when restoring a cottage) says plasterboard in a bathroom should either be waterproof or tanked with waterproofing compound. You could get a leaflet from Wickes to prove this point, they don't have a leg to stand on.

If it is a shower they should be using cementitious board like Hardie board or Aquapanel. It sounds like they have done the job as cheap as possible.

The absolute minimum for just trimming around a bath would be sealant and using waterproof tile adhesive in a continuous layer.

 

As far as the law or court case, I think you have done all you could be expected to do before taking it to court.

[Bianconeri]

Does anyone in any of these offices actually know what the terms of the Data Protection Act are?  Or am I being naïve and people just use it as another excuse when they can't be arsed to do something?

Data Protection has long been the clarion call of the half-witted, the bone idle, the incompetant, the self-important, and custodians of corporate fuckwittery in the headlong race to mediocrity. Just ask which of the basic principles are being breached, no one can ever answer.

 

Best response is often that YOU are infringing MY rights under Data Protection by not telling me what I need to know so I am reporting YOU (personally) for a breach. It usually carries no weight but it will ruin their day and one self-appointed guardian of legislation they haven’t a clue about (but which saves them from doing what they are paid to do) who goes home thinking they might get fired has to be a good thing.

[robinmasters]

https://haynes.com/en-gb/ghostbusters-owners-workshop-manual

 

 

These things. They're not proper Haynes manuals. They don't actually explain how to diagnose faults with the warp drive in the starship enterprise, or how to change the regulator valve on the flying Scotsman or whatever. They're just like a very long Wikipedia entry.

[mercrocker]

I read thoroughly the "Woman" edition and I still don't understand them.

[bramz7]

I've worked with people who have been fired due to breaching DPA in the past. Weird that there's people out there who use it as a line to withhold info to the persons whose data is is though.

[Timewaster]

But remember to tell them you're recording it. I think you need to, if you wish to use it in court later.

Please use the phrase "Calls may be recorded for training and quality purposes".

[meshking]

Data Protection has long been the clarion call of the half-witted, the bone idle, the incompetant, the self-important, and custodians of corporate fuckwittery in the headlong race to mediocrity. Just ask which of the basic principles are being breached, no one can ever answer.

 

Best response is often that YOU are infringing MY rights under Data Protection by not telling me what I need to know so I am reporting YOU (personally) for a breach. It usually carries no weight but it will ruin their day and one self-appointed guardian of legislation they haven’t a clue about (but which saves them from doing what they are paid to do) who goes home thinking they might get fired has to be a good thing.

If they actually know what's going on, mentioning GDPR should get things moving nicely. I'm working with a lot of companies right now who are quite rightly shitting themselves about it.

 

Tragedy is that even my kids primary school needs to adhere, interesting time ahead....

 

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[wuvvum]

Tragedy is that even my kids primary school needs to adhere, interesting time ahead....

Well, until Brexit at least...

[Bianconeri]

Well, until Brexit at least...

We will doubtless retain GDPR. I have a lot of former customers who are in denial (or trap 3) about it and I’m getting a call a week about coming out of retirement to sort out the corporate knicker knots they seem to be tying for themselves.

 

Data Protection was always a stupid name anyway. The very definition of ‘data’ is that it needs shape, form and context to turn it into ‘information’ at which point it acquires value.

 

You want to see real Information Protection? Go to Switzerland.