The grumpy thread

[Neil clark]

3 minutes ago, reb said:

I think you'll find "his" home belonged to the bank... Which is exactly the problem we're advocating be solved. 

 

 

Not anymore, I do now 

[reb]

Just now, Neil clark said:

Not anymore, I do now 

Well, good for you.

You're clearly thick as pigshit, don't worry, it's not your fault.

[meggersdog]

I got a bill for the electricity used between 1st and 31st of August on Saturday. It was dated 5th September. I paid it on Sunday 11th at  the paypoint in the local shop. Today I come home to a demand to phone this number to sort out an outstanding debt. "we recently wrote to you about a debt over a month old "  It was dated 6th of September. Can't give the excuse of cross posted as they send out the bill one day then the very next day a threatening demand. 

Ova energy ( never heard of them) took over from SSE to supply my electric. I didn't change the supply they did. What used to be quartly bills are now monthly and I always pay either on the day it lands on the mat or the next day.  

[iainrcz]

Downloaded the Freeview app to listen to town on the freeview radio dogshit, because clearly normal radio is too easy for people to access.

Doesn't work, what a waste of time.

Back to text updates then.

[Yoss]

14 minutes ago, meggersdog said:

I got a bill for the electricity used between 1st and 31st of August on Saturday. It was dated 5th September. I paid it on Sunday 11th at  the paypoint in the local shop. Today I come home to a demand to phone this number to sort out an outstanding debt. "we recently wrote to you about a debt over a month old "  It was dated 6th of September. Can't give the excuse of cross posted as they send out the bill one day then the very next day a threatening demand. 

Ova energy ( never heard of them) took over from SSE to supply my electric. I didn't change the supply they did. What used to be quartly bills are now monthly and I always pay either on the day it lands on the mat or the next day.  

Ha, don't talk to me about SSE/Ovo. SSE blackmailed us into fitting smart meters. Came and fitted them on the 14th of February. They still don't work. 

Won't bore you with all the details as it's a very, very long story. Needless to say we were also transferred to Ovo without being asked in June which complicated matters exponentially. So they are currently sending us bills based on estimates of about 13-14 kwh usage a day when we are in fact using about 3.5kwh a day so every day their so called estimate gets further away from the truth and any phone calls go no further than whoever answers the phone that day. 

When we were with SSE the estimated usage was only about 5kwh a day but as soon as Ovo took over they tripled it. Nobody can explain why. 

Anyway, enough. It would take me all night to tell the whole sorry saga. 

[BorniteIdentity]

4 minutes ago, iainrcz said:

Downloaded the Freeview app to listen to town on the freeview radio dogshit, because clearly normal radio is too easy for people to access.

Doesn't work, what a waste of time.

Back to text updates then.

The EFL rights sold to radio stations are for terrestrial transmissions only, so as to geolock and protect revenue. 

[iainrcz]

3 minutes ago, BorniteIdentity said:

The EFL rights sold to radio stations are for terrestrial transmissions only, so as to geolock and protect revenue. 

Pricks.

[wuvvum]

37 minutes ago, Yoss said:

Ha, don't talk to me about SSE/Ovo. SSE blackmailed us into fitting smart meters. Came and fitted them on the 14th of February. They still don't work. 

Won't bore you with all the details as it's a very, very long story. Needless to say we were also transferred to Ovo without being asked in June which complicated matters exponentially. So they are currently sending us bills based on estimates of about 13-14 kwh usage a day when we are in fact using about 3.5kwh a day so every day their so called estimate gets further away from the truth and any phone calls go no further than whoever answers the phone that day. 

When we were with SSE the estimated usage was only about 5kwh a day but as soon as Ovo took over they tripled it. Nobody can explain why. 

Anyway, enough. It would take me all night to tell the whole sorry saga. 

Do they not have a website where you can enter your meter readings?  Eon invariably overestimate my bills, when the bill comes in I go onto the website and enter the correct readings and they send me an amended bill a couple of days later.

[Remspoor]

23 hours ago, Ghosty said:

Gov't is actually planning to abolish Section 21 in the next term of parliament, on the grounds it's unfair on tenants. 

Sooner the better. 
 

That will be delayed. They are not going to sit because of a funeral. Then they go into conference time. So no sitting for those weeks. Then there is the Lizzy help for heating thing to be debated too. Then we have the Christmas break.

[Yoss]

4 minutes ago, wuvvum said:

Do they not have a website where you can enter your meter readings?  Eon invariably overestimate my bills, when the bill comes in I go onto the website and enter the correct readings and they send me an amended bill a couple of days later.

Oh its far more complicated than that unfortunately. On the day they fitted the smart meters the guy couldn't finish the job because some network went down so he never left us with the in home display because he was going to come back. Except he never came back!

But also because we no longer have storage heaters he decided we didn't need day and night rate so wired everything into the day rate. If I press button B it says not available. But Ovo are convinced we still have day and night rate and if you try do it on line it wants the night rate before you can submit it.

I asked SSE several times for the in home display but one never arrived. Then we got transferred to Ovo. They did finally send an in home display but it won't talk to our meters, which also won't talk direct to Ovo. 

They sent an engineer out on July 29th (not* that I'm making a note of all these events and every phone call - ten so far) but he wasn't from Ovo, he was from some third party. He was here for an hour before concluding that these meters will never talk to Ovo or our in home display. He would go away and report to Ovo that they need to come out and put different meters in and they would be in touch in some working days. They weren't of course, and when I rang them they knew nothing of this event. 

I've sent them photos of the meters twice, on their request, with serial numbers, they've asked me how frequent each little LED light is flashing and every time I ring the girl knows nothing of previous phone calls and I have to explain it all again from scratch. I've tried emailing but you get the same response that my meters  aren't sending them any information. I know that. 

Also the estimated gas readings they send me are in kwh but our meter reads in cubic metres so I had to find a conversion off the Internet which I shouldn't have to do. And I ring up every couple of weeks with electric readings to prove I'm using about 4kwh a day and yet they still insist on sending estimates around the 14kwh mark. I asked why, when SSE were estimating 5kwh a day, did they decide to treble it as soon as Ovo took over and the girl said its the computer, she can't alter it. To be fair, they just work in a call centre and there's not much they can do but add notes to my file. 

And so it goes on. Current estimate is Oct before anybody from Ovo might arrive. 

Bet you're glad you asked now. 

[Neil clark]

2 hours ago, reb said:

Well, good for you.

You're clearly thick as pigshit, don't worry, it's not your fault.

And rich, dont forget that part xx

[reb]

4 minutes ago, Neil clark said:

And rich, dont forget that part xx

No you're not. Trust me.

[Neil clark]

Just now, reb said:

No you're not. Trust me.

Fair enough, you know best xx

[mitsisigma01]

26 minutes ago, Yoss said:

Oh its far more complicated than that unfortunately

If and when you ever get it resolved DON'T UNDER ANY CIRCUMSTANCES transfer to EDF they are a complete bunch of cockwombles and fuckwits that between them all can't pick up a telephone and talk , would take a couple of minutes , website doesn't accept readings from 3 or 4 display meters , they say not eligible for a smart meter , probably wouldn't work anyway and they don't accept the meter readings that I gave them so won't send out a revised bill. !!!! 

They massively overestimated a bill in April , in fact the readings I gave last week are still less than what they estimated in April ...but they don't seem to want to send anyone to read the meter .... Well fkin believe what I told you then .... Customer service....you have to get past eNZO the fkwit bot first .....if you're lucky you get to talk to a fkwit working from home so you get to start the whole fkin story over again and again and again 😡😡😡😡

......fffffffkkkkkkkkk

[cobblers]

Finally managed to get covid. I'm about 4 days in I reckon, didn't feel quite right when I went camping on Saturday - the test went positive within seconds. Wife is also riddled with it. 

Gin and tonic appears to be helping. I suppose I better order more gin. 

 

 

[Pieman]

Asking a genuine question and you lot still managing to turn it into a fight.  Sorry I said anything.

[AnnoyingPentium]

2 minutes ago, cobblers said:

Finally managed to get covid. I'm about 4 days in I reckon, didn't feel quite right when I went camping on Saturday - the test went positive within seconds. Wife is also riddled with it. 

Gin and tonic appears to be helping. I suppose I better order more gin. 

 

 

Get well soon. I never knew gin had healing properties though... Will be taking note of that.

[cobblers]

1 minute ago, AnnoyingPentium said:

Get well soon. I never knew gin had healing properties though... Will be taking note of that.

Thanks man, I'm fine though really. It's like that oddly pleasant flu where you're just tired and your turds are a bit of an odd colour.

[reb]

7 minutes ago, Nyphur said:

Are you alright?

I ask because reading your posts through the various forums recently I am getting major "early HK on the path of destruction" déjà vu vibes recently.

If you had to deal with the shit I do every day without an appropriate outlet to get it off your chest you'd be a combative arsehole too.

[High Jetter]

3 hours ago, meggersdog said:

I got a bill for the electricity used between 1st and 31st of August on Saturday. It was dated 5th September. I paid it on Sunday 11th at  the paypoint in the local shop. Today I come home to a demand to phone this number to sort out an outstanding debt. "we recently wrote to you about a debt over a month old "  It was dated 6th of September. Can't give the excuse of cross posted as they send out the bill one day then the very next day a threatening demand. 

Ova energy ( never heard of them) took over from SSE to supply my electric. I didn't change the supply they did. What used to be quartly bills are now monthly and I always pay either on the day it lands on the mat or the next day.  

Annoyingly, signing up for Direct Debit will be cheeper, but you have to keep on top of it (oo eer missus!)

[Datsuncog]

1 hour ago, Yoss said:

every time I ring the girl knows nothing of previous phone calls and I have to explain it all again from scratch.

Sounds like my adventures* with BT, which spanned several years.

Best of luck, dude. When utilities providers fuck up, they REALLY fuck up.

[TataBobu]

5 hours ago, Lacquer Peel said:

Nationalise your "properties" without compensation.

 

That's so Romania 1946... And went so wrong....

[twosmoke300]

6 hours ago, Nyphur said:

Okie dokie 

He must be the only one that has to deal with shit I reckon . 

[Yoss]

7 hours ago, mitsisigma01 said:

If and when you ever get it resolved DON'T UNDER ANY CIRCUMSTANCES transfer to EDF they are a complete bunch of cockwombles and fuckwits that between them all can't pick up a telephone and talk , would take a couple of minutes , website doesn't accept readings from 3 or 4 display meters , they say not eligible for a smart meter , probably wouldn't work anyway and they don't accept the meter readings that I gave them so won't send out a revised bill. !!!! 

They massively overestimated a bill in April , in fact the readings I gave last week are still less than what they estimated in April ...but they don't seem to want to send anyone to read the meter .... Well fkin believe what I told you then .... Customer service....you have to get past eNZO the fkwit bot first .....if you're lucky you get to talk to a fkwit working from home so you get to start the whole fkin story over again and again and again 😡😡😡😡

......fffffffkkkkkkkkk

I have obviously considered switching suppliers but I'm not sure if anybody would want us in our current limbo and then I would have to start the whole conversation again with somebody else. 

And as you have just confirmed  they might all be the same. Its fine as long as everything is ticking along as it should but I suspect the customer services of all of them are woefully under staffed. 

[GrumpiusMaximus]

7 hours ago, Datsuncog said:

Sounds like my adventures* with BT, which spanned several years.

Best of luck, dude. When utilities providers fuck up, they REALLY fuck up.

When our houses were built a few years ago, some wazzock decided to register the wrong serial number for each gas meter on our cul-de-sac.  They may have even registered the same serial number more than once.  As a result, it took three years of telling British Gas that our gas bill was wrong before they finally admitted what had happened (as a road, we'd figured it out) and managed to alter their system.  Each time we got a bill, my other half had to tell them why it was wrong and they kept on claiming that they couldn't fix it (call centre staff without any authority - the worst job to be in).

Luckily the bills weren't too far off what we had used but if we'd ended up paying for next door (family of four, two kids) that would have been a very different story.

No apology, nothing.  It's been sorted but it took three years despite regularly sending them pictures of our meter with the serial number clearly on display...

[andy18s]

Most houses out here have a "welding plug" that's connected before the meter.Anything that needs a decent amount of power uses it.

The whole don't give a fuck attitude from any tradesman means cables are left exposed,leaving it up to the owners to make secure.

Friends of ours had there electricity bill nearly double 1 month,had their appliances checked in case something was failing and burning the power.

After more checks they found the Romany gypsy neighbours at the bottom of their garden had tunnelled under a wall,into a barn and wired up an extention lead to power their own house.

Our friends went round for a chat and being the stereotypical "Essex faaaamily",things didn't go well.

Gypsies denied all knowledge, claimed the obviously new cable had always run over their grass garden and never once wondered what it was for.

Police got called but weren't interested as it was the Mayor to sort out his "gypsy scum problem" He in turn just took the cable,told the Gypsies to not do it and that was that.

Friends ended up disconnecting the barn from the main supply and putting up a camera or 2 in the area.

 

[artdjones]

15 hours ago, reb said:

Well, good for you.

You're clearly thick as pigshit, don't worry, it's not your fault.

Reported

[reb]

1 hour ago, artdjones said:

Reported

Thanks. Good to know you've done your good deed for the day.

[reb]

5 hours ago, twosmoke300 said:

He must be the only one that has to deal with shit I reckon . 

Come do my job for a week then you cunt.

[horriblemercedes]

21 hours ago, Lacquer Peel said:

People shouldn't own multiple "properties"

But the question wasn't about the moral implications of it. It was a 'can/cannot' rather than a 'should/should not'