The grumpy thread

[beko1987]

But I expect open reach will say that they don't own the exchange and bt is responsible.

so you will write to bt who will say they don't own it and open reach are responsible

 

then you'll explode!

[DodgeRover]

Re The Cars that Made Britain Great....

 

I got approached by the production company for that back in January. Gave us a massive list of all the cars they wanted models for and could we source them. They reckoned it'd be nice to have the celebs looking wistfully at the model while they regurgitated something an intern had found on Wikipedia. They also ought it'd be nice if the celeb could. Keep the model afterwards.

 

So anyway we could source most of them so gave them a quote (a very reasonable one it must be said) to which they replied that sorry they didn't have a budget but could we do it for free and they'd give us a mention on the losing credits.

 

Mere nanoseconds passed before I gave my verdict. The lack of celebs holding models and the fact we aren't on the credits tells you all you need to know.

WTF? Hardly a massive advert is it, had similar though would I loose a days work and do a 300 mile round trip for fuel money? Er no obviously.

[Parky]

I just spent 15 minutes on live chat to BT regarding my direct debit. A simple request apparently impossible to understand

 

"My account is massively in credit, can I have the money back please but leave the direct debit as it is"

 

Responses included:

 

"But you don't have a direct debit"

"Ah yes, I see - you do know you already have a direct debit set up don't you?"

"We won't refund you because your next bill is due"

"Ah yes, the last bill was paid yesterday but your next bill in three months will need to be paid so we will hold the money for that"

"I will need to speak to my supervisor"

"Do you realise your account is in credit and you don't need to increase your direct debit?"

"I am sorry we don't have an account in your name. Are you definitely with BT"

"Sorry we aren't sure what it is you need from us"

"Ok so you want us to set up a direct debit on your account alongside the one you already have? We cannot do this. We can increase your monthly payment though in case you think you aren't paying enough"

"We cannot refund the money as we do not have your bank details"

"We understand. We will refund the credit balance and cancel the direct debit as requested"

"Do you realise you are paying more than you need and your account is in credit - would you like us to refund you?"

 

Eventually got it worked out but took 45 minutes. Fucking BT. None of my other utility providers have offered any sort of problem and have all dealt with the issue at hand in two minutes flat. I would have called them but their automated system doesn't have an option to vary direct debit payments and their phone lines close at 6.

 

Alec Baldwin - personally I think BT's service is as good as your dramatic delivery which I think summarises my opinion of your acting.

[meshking]

I asked bt to tighten a line that crosses my front garden. It dangles a bit low. Their technician said it couldn't be tightened. They didn't seem to believe me about my classic crane collection.

[richardmorris]

I just spent 15 minutes on live chat to BT regarding my direct debit. A simple request apparently impossible to understand

"My account is massively in credit, can I have the money back please but leave the direct debit as it is"

Responses included:

"But you don't have a direct debit"

"Ah yes, I see - you do know you already have a direct debit set up don't you?"

"We won't refund you because your next bill is due"

"Ah yes, the last bill was paid yesterday but your next bill in three months will need to be paid so we will hold the money for that"

"I will need to speak to my supervisor"

"Do you realise your account is in credit and you don't need to increase your direct debit?"

"I am sorry we don't have an account in your name. Are you definitely with BT"

"Sorry we aren't sure what it is you need from us"

"Ok so you want us to set up a direct debit on your account alongside the one you already have? We cannot do this. We can increase your monthly payment though in case you think you aren't paying enough"

"We cannot refund the money as we do not have your bank details"

"We understand. We will refund the credit balance and cancel the direct debit as requested"

"Do you realise you are paying more than you need and your account is in credit - would you like us to refund you?"

Eventually got it worked out but took 45 minutes. Fucking BT. None of my other utility providers have offered any sort of problem and have all dealt with the issue at hand in two minutes flat. I would have called them but their automated system doesn't have an option to vary direct debit payments and their phone lines close at 6.

Alec Baldwin - personally I think BT's service is as good as your dramatic delivery which I think summarises my opinion of your acting.

I threatened them with the data protection act at work when they were amalgamating our account with another company with a similar name- this has been going on for over fifteen years! They got the hump when I started complaining, so I told them to cancel everything apart from the one line we were actually paying for. Hopefully whoever has paying for the other services on our account will do something about this.

 

I hope Whichever Tory shit who thought privatising BT a good idea is rotting in hell by now.

[MarvinsMom]

to be fair, even when they were GPO telephones the only "good" thing about them was Busby.

Their customer service was none existent then too, in fact they were even worse! it took them 6 months to connect up the parents phone when we moved house back in the day (or 1980-ish) and that was with a phone with a turning dial thing on the front of it, which was permanently tied onto the wall!

 

 

BT, have always been, and always will be shit, and still now the mention of that name makes my father start to twitch and foam at the mouth!!

[myglaren]

I had a friend who left one perfectly good job and went to work for BT.

Within three months he had saved them £11M a year.  Did he get a bonus or salary increase?

 

 

 

 

 

Nope!  Not a sausage.

[beko1987]

they charged me a £75 deposit when we moved into the flat. I paid it, not knowing any better and 6 months later we got it back, as a credit on the bill. they still took the direct debit...

 

both if amys sisters partners work for open reach (one is high up in fibre installs and the other is training to be a manager) and my default answer to them trying to sell me their company's services is not with yours. they stop involving me in their conversations now... sky have been fine, and quite cheap when I break it all down into the component services

[captain_70s]

They wanted £100 to re-connect my phone line at my old flat, phoned sky and they got an engineer to do it for £20, also presumably that engineer was from BT given they use the same lines/junction boxes to my knowledge...

[beko1987]

yep, everything uses open reaches infrastructure, its just the company selling it to you that's different!

 

it's easy to play Sky off against bt though and get a cheaper cost... we only pay £10 a month for unlimited fibre thanks to that trick on the my sky account!

[jakebullet]

Text message from tesco: You've now used your data allowance. To avoid £bumrape you may want to buy an add on.

Well that's very nice of you tesco. Clicked tesco app, paid £3 for another 250mb. Simples!

 

Except when I check my account afterwards they've charged £1.42 for the data used by the app in the process of buying the add on.

[cobblers]

£3 for 250 imaginary megabytes? FFS you can buy 4gb of real ones for that, posted!

[Pillock]

 

 

.

 

Grump #3 Tried to buy a fancy telly today in Currys. Decided what I wanted and lo, there it was on display. Looked really nice but "ooh you don't want one of those" says the serving lass "Panasonic have decided not to support the operating system anymore, so in a couple of years none of the online features will work"

So I still don't have a proper youtube telly.

What? That's bollocks, new Panasonic's have Firefox OS on but the lower models will still work, might not get updates.

 

They're shit though, for smart. LG with WebOS or even Samsung are better, or stretch to a Sony X83 with Android.

[Sheefag]

Any HD TV plus Roku is my advice.

 

https://www.roku.com/en-gb/products/compare

[Richard]

I complained to BT about their Kriss Marshall adverts once. I got an apology and they stopped using him soon after, they must have had a few complaints.

[Vin]

All you fuggers complaining about BT don't know you're born...I once had to deal with Kingston Communications...

 

They can stick the cream phone boxes up their arse.

 

[beko1987]

Text message from tesco: You've now used your data allowance. To avoid £bumrape you may want to buy an add on.

Well that's very nice of you tesco. Clicked tesco app, paid £3 for another 250mb. Simples!

 

Except when I check my account afterwards they've charged £1.42 for the data used by the app in the process of buying the add on.

I recommend id mobile if 3 has good signal where you live! tenner a month for 4gb, 500 mins and 5000 texts

[Supernaut]

I recommend id mobile if 3 has good signal where you live! tenner a month for 4gb, 500 mins and 5000 texts

GiffGaff are also good. I pay £12 a month for a fair chunk of data (can't remember what, never gone over it), 500 minutes and unlimited texts.

[beko1987]

giffgaff are on aren't they? so that might help if 3 are crap where you live

[Jazoli]

GiffGaff are also good. I pay £12 a month for a fair chunk of data (can't remember what, never gone over it), 500 minutes and unlimited texts.

Giffgaff data speeds are absolutely rubbish though in comparison with others, that id mobile deal above is pretty good.

[DodgeRover]

^^^ 2gb I use the same one, free giffgaff to giffgaff calls as well

[chaseracer]

I complained to BT about their Kriss Marshall adverts once. I got an apology and they stopped using him soon after, they must have had a few complaints.

 

He got banished to an island inhabited only by two-dimensional characters and hackneyed plots.

[RoadworkUK]

Aye, Planned obsolescence severely winds me up. 

 

As does the inexorable march of "progress". My wife has just bought a new Nikon DSLR, and it's intensely fab 'n groovy. She's put a 64GB SD card in it, which made me think that I ought to stock up on decent size cards for my 9-year old Nikon D50.

 

I love my D50. It takes awesome images, albeit at 6,1MP not especially big ones. Its biggest failing is that it will only take memory cards up to 2GB, and these are now of such niche interest that hardly anybody sells them.

 

It's a bit like when NASA were desperately looking for old 8086 processors to keep the shuttle fleet alive.

[twosmoke300]

Tumble dryer been making grinding noises for ages so decided to take it apart - it was almost full up with fluff ! After an hour of stripping and rebuilding I ran it up with the lid off . It's still making the fucking noise and it have me a bloody shock when I touched the back panel . Off to the recycling centre with you ! Can't risk that with little one touching everything.

Looked online - band q have a few in stock so off I go .

Get a trolley and decide to ask the meet and greet girl where they are , she doesn't know so asks her mate . Don't keep them in store but you can pick the one you want from the display kitchens . I had a little moan and flounced off .

Got chatting to a mate in the car park and decided to go in without trolley . There is about 10 of the fuckers there ! Walked out to get trolley and said to the greet girl - barely raised an oh !

 

Tl:dr

Band q employ brain donors

[twosmoke300]

Tumble dryer been making grinding noises for ages so decided to take it apart - it was almost full up with fluff ! After an hour of stripping and rebuilding I ran it up with the lid off . It's still making the fucking noise and it have me a bloody shock when I touched the back panel . Off to the recycling centre with you ! Can't risk that with little one touching everything.

Looked online - band q have a few in stock so off I go .

Get a trolley and decide to ask the meet and greet girl where they are , she doesn't know so asks her mate . Don't keep them in store but you can pick the one you want from the display kitchens . I had a little moan and flounced off .

Got chatting to a mate in the car park and decided to go in without trolley . There is about 10 of the fuckers there ! Walked out to get trolley and said to the greet girl - barely raised an oh !

 

Tl:dr

Band q employ brain donors

[Pillock]

 

 

I love my D50. It takes awesome images, albeit at 6,1MP not especially big ones. Its biggest failing is that it will only take memory cards up to 2GB, and these are now of such niche interest that hardly anybody sells them.

 

It's a bit like when NASA were desperately looking for old 8086 processors to keep the shuttle fleet alive.

There is a technical reason, and it's not Nikon's fault. Your camera uses SD cards, the newer ones do SDHC or SDXC. Each has an upper capacity limit, which is considered a massive amount when they're first used but due to the way computers work you can't just have the design specs as "unlimited space". It's the same reason PCs maxed out at 420MB hard drives for a while.

 

SD specs are decided by a commission of people, and all they are really guilty of is not seeing the storage demands of the future.

 

Btw, is there a firmware update? My Pentax K110 takes a maximum of 2GB unless you put a file on the card, flash it, and then it'll do 32GB as the hardware is the same but the software needs to be told how to read more than 2GB.

[Kiltox]

I have a D50 too - you're shit out of luck I'm afraid, no firmware update etc

[messerschmitt owner]

I have a D50 too! The shiter's camera!

[Kiltox]

It's a fantastic thing for the very little it cost!

[RoadworkUK]

There is a technical reason, and it's not Nikon's fault.

 

Yeah, I knew that, hence I said "The inexorable march of "progress"." Thanks, though. It's tricky to be futureproof, there's always something.

 

The D50 missed out on SDHC compatibility by about a week and a half, or so it seems. I'll be sure to wear anti-static gloves every time I remove one of my precious 2GB SDs.