The grumpy thread

[SiC]

Work wise DHL are quite high up in the professionalism stakes, we often have two deliveries a day. Fed ex and tnt good and ups ok ( but he is always more intent on talking on his phone than speaking to us ), Dpd ok, Hermes variable and yodel usually terrible ( with more missing parcels than anyone else ). No one seems to use parcel farce.

We had an urgent delivery from RS Components at work who uses Parcelfarce. It was not delivered on the premise of "No answer at address". This is despite there is a reception for shared offices that is manned constantly for 24/7/365.

[anonymous user]

I live in a monstrosity on a street in a small town/village, it has a nameplate facing the street. If I'm directing people I always tell them it's the first building on the left, immediately behind the pub. Nine times out of ten they will go past and end up having to ring me. The easiest thing then is to go out into the street and wave. When I say that I did say it was the first building on the left, I usually get "well it doesn't look like a house" So far I have managed to resist asking if it looks like a building.

[sheffcortinacentre]

That's the problem all these courier companies jumped at the chance for more custom,we can deliver stuff we all ready do it & we can do it cheaper honest Guv!

Trouble is there used to going to companies were they'res someone there all day that just deals with it day in day out with no real prob with what time it comes & has a big sign saying who/where they are.

Unlike Joe public who has a little sign hidden away prob 20 plus feet from the rd in a narrow gloomy street & can't sit about waiting allday for a parcel.

So they don't have time/budget to keep trying to deliver.So tough we only have to call to that address once or twice a year so sod it send it back unable to deliver we make way more profit from our commercial customers & once we undercut/got rid of the competition we can charge more.

[Christine]

It's my dream hou  building 

[purplebargeken]

Fuck me Bub, what were you shaving with, a scythe??

 

Grump for Billy, never a good thing to happen mate.

 

Grump for today?

 

Mate's funeral later, old boy who developed Parkinsons shortly after he retired, then went on to develop the associated dementia. Both of those diseases can fuck right off. Blees you Bill, it's all okay now mate.

[Lord Sterling]

Part of my job has become dealing with customer complaints about missing/undeliveres parcels as we are the seller so we have to chase the delivery company we use; GLS to find out what's going on. Usually the customers are happy to wait a day extra and they'll have their parcels delivered but often we find that the addresses are incorrect, incomplete or the drivers are just being lazy. We have had quite a few cases where drivers have lost/damaged parcels.

 

Billy - that's really shit about you losing your job. Have a chat with Chaseracer if you haven't done so already. I'm sure you'll bounce back chap.

[Datsuncog]

Yaaaargh.

That maddening sensation when someone's coming to replace a window at an agreed time of 10am, and there's a rap on the door at 8.20... while I'm still in my dressing gown with a cup of tea, Arthur Dent-style.

Bollocks.

[Datsuncog]

^^^ He's been here over an hour now, and I'm convinced he's fitting the wrong window. This feeling was not assuaged by the fact blokey thought he was fitting a loft ladder too.

 

I've spoken to the boss on the phone, who's assured me that the window as ordered (PVC coated timber, dual blinds) is the one that's being fitted - but I'm not seeing any blinds on this one, which are meant to be factory-fitted between the glass.

 

The boss is heading over shortly to take a look.

 

The house is also now freezing as there is, unavoidably, a temporary hole in the roof where there should be a window, but also because he's jammed the front door open with a roll of carpet.

 

Blokey also managed to break the doorbell, somehow, so I had to rip the batteries out to stop it incessently bonging. The doorbell is about two months old.

 

I also don't have any underpants on as I just grabbed a pair of jeans from the back of the bedroom door when the bonging started. And the jeans have a somewhat chafey sort of a seam in them.

 

My tea has gone cold in all the drama.

 

I am a less than happy bunny this morning.

[mrbenn]

Good lord, man. Get some undercrackers on before that seam does you a permanent injury

 

Good luck with the window. Those blinds are indeed part of the glass so it sounds wrong. The glass can (obviously) be quickly and easily replaced at a later date if necessary, the rest of the window doesn't need to be changed. Apols if this is an egg sucking broadcast.

[Supernaut]

There's a lot of it about lately, it seems.

 

My brother just told me he's off to Carlisle to attend a funeral for a mate of his from uni. He was 38 and died from cancer.

[Datsuncog]

Because I had to (very quickly) dismantle the bed and stack it all against the wall - the window due for replacement is in the front bedroom, and I'd been happily occupying said bed a mere half-hour earlier - there's now an on-end mattress and two pieces of divan base separating me from the chest of drawers containing my blissful trouser-comforts...

 

Yeah, I suspected it's all one unit at the point of manufacture - if they've sent the wrong one out in the van, then they may as well continue with fitting the frame and window, then come back and swap the window unit over for one with the pleated blind therein, as that's not so major a job.

 

Because tradesmen definitely have a good rep for coming back to fix snags after they've been paid...

[Guest Hooli]

Good luck Mr Cog....

[Datsuncog]

Good luck Mr Cog....

 

Cheers dude!

 

I had a moment of inspiration and managed to filch a pair of almost-dry underkeks from the clothes dryer in the dining room, which has improved matters immeasurably... I also have my boots on and a fresh cup of tea, plus I found the original quote where we stipulated duo-blinds - and this may need to be waved while talking in a measured and controlled tone.

 

I notice that another van has now arrived outside, so this could be The Boss...

 

 

(Not Springsteen, obvs.)

[Guest Hooli]

Sounds more exciting than my day.

 

I got to work at 6am for a contractor to arrive to swap out our internet firewalls they'd pre-configured. it started well when he arrived at 7:40...

 

Obviously they don't work, which is why we pay specialists to avoid issues... oh hang on... Still only a 1,000 or so community users unable to connect and all trust websites down.. We've rolled back now & I'm chuckling at watching him struggle to solve it as he's been here before & makes the same mistakes everytime.

 

On the brightside I'm going home at 2pm cause I was in so early.

[loserone]

Obviously you can't pay them until the job is complete up to specification..

 

We had some windows fitted a few weeks ago.  We haven't been sent a bill yet, but the chap hasn't come back to put the promised windowsill back on either..

[Uncle Jimmy]

Saab 9000 HGF. Ring mechanic several times. No reply. Likely reason- Christmas innit M8.

There is a breakers not a mile from my house, I won't though, fuck it, more money!

[Uncle Jimmy]

Double dick in the ass this year of Christmas with a side order of the thing beginning with 'B' which must not be named.

[myglaren]

Up early to get ladders on car before son goes to bed.

Up to daughter's once she has left for work*

Re-pointed the gable end, been waiting six months or more.

Scratched glasses to buggery carrying ladders back to car

 

 

*tried a few weeks ago but she vetoed me going up the ladder - admittedly vert steep as neighbours fence is in the way but nothing to panic about.

Now have to wait until about 9pm to drag the ladders back through the house to where they live in the garden.

[Aston Martin]

Why doesn't Manchester fuck off?

 

I'm on an industrial estate near Gorton (if anyone knows the area)

 

Every business looks like a front...

[Cavcraft]

Don’t really know what you’re moaning about, TBH.

 

My attempts to gain Royal approval for my cat, have once again failed.

 

It never reigns, but it paws.

[Pillock]

You won't need Dyno-Rod, that's for sure.

AAAAARGH IT BURNS

[Tadhg Tiogar]

AAAAARGH IT BURNS

 

....and there it is. 

[Guest Hooli]

Sounds more exciting than my day.

 

I got to work at 6am for a contractor to arrive to swap out our internet firewalls they'd pre-configured. it started well when he arrived at 7:40...

 

Obviously they don't work, which is why we pay specialists to avoid issues... oh hang on... Still only a 1,000 or so community users unable to connect and all trust websites down.. We've rolled back now & I'm chuckling at watching him struggle to solve it as he's been here before & makes the same mistakes everytime.

 

On the brightside I'm going home at 2pm cause I was in so early.

 

Guess who has been asked to arrive at 6am tomorrow for a repeat performance?

[chadders]

My wife was knocked down on holiday, in Crete, at the beginning of October

 

We had to pay extra to stay in the room a bit longer as she was in pain - it turned out she had a cracked rib, cracked elbow and damaged tendon - and reception showed no sympathy and charged us extra.

 

I've been dealing with TUI's 'complaints' procedure for over 2 months now - they get information sent to them and acknowledge it - and then a couple of weeks or so later I ask what is happening and they deny all knowledge and say I've given the wrong reference even though it's the one they quote.

 

I finally got through to a human being today who tells me it's being worked on by the 'level 2' team, whatever that means but can't explain why there are no updates or when I'm likely to get a reply. I'm sorry to say I lost it as it's not his fault - he'll just be working to a script.

 

If they'd apologised in a reasonable timeframe it'd be one thing but I am now totally pissed off with their attitude and all the time I've wasted. It's now become a matter of 'principle'.

 

Sorry for the rant - I've just got off the 'phone and it's either write this or kick the dogs and I can't do that

[barefoot]

Kick the dogs as well.

[Guest Hooli]

Go to your local TUI & kick the staff, the dogs have done nothing wrong.

[oldcars]

My wife was knocked down on holiday, in Crete, at the beginning of October

 

We had to pay extra to stay in the room a bit longer as she was in pain - it turned out she had a cracked rib, cracked elbow and damaged tendon - and reception showed no sympathy and charged us extra.

 

I've been dealing with TUI's 'complaints' procedure for over 2 months now - they get information sent to them and acknowledge it - and then a couple of weeks or so later I ask what is happening and they deny all knowledge and say I've given the wrong reference even though it's the one they quote.

 

I finally got through to a human being today who tells me it's being worked on by the 'level 2' team, whatever that means but can't explain why there are no updates or when I'm likely to get a reply. I'm sorry to say I lost it as it's not his fault - he'll just be working to a script.

 

If they'd apologised in a reasonable timeframe it'd be one thing but I am now totally pissed off with their attitude and all the time I've wasted. It's now become a matter of 'principle'.

 

Sorry for the rant - I've just got off the 'phone and it's either write this or kick the dogs and I can't do that

Have you had any form of written reply from them? They are a member of ABTA and have maximum 28 days from the day the acknowledgment was sent to you. If they have passed this with no written reply they are beaching ABTA code of conduct. Abta can be contacted here - https://www.abta.com/

[GrumpiusMaximus]

Fucking Hell.  Today is a bad one.

 

So, I often do tech for performance as part of my job.  We have an agreed procedure.  You send me a list of what you want, I rig, focus and program the lights, sort out any sound effects and music.  They give me a list of cues to work on.  We then do a technical rehearsal, usually a dress and away we go.  I'm a single-handed techie but I'm fine with that.  I'm bloody good at what I do.

 

Except this time.  The person running this event has extreme form on not following the procedure.  She asked me a week ago (red flag number 1, as I have a big event on Friday that is in rehearsal all day and performing up to 10PM (including me performing as well)) so I'm already pissed off.  I go over and focus and program some lights on vague instructions that were put on an email a week ago.  Which promised cues.  None have since arisen.

 

This morning, guilty party comes in, reveals to me that they're using a different stage layout (end on) so my hour focussing the lights was a waste of time, then tells me it's all a bit (using their words) 'YOLO' (they're in their 40s FFS) because they haven't really rehearsed or had any kind of run through.  Because it's kids performing, they have 85 seats claimed (in a space that should only take about 70 maximum due to fire regulations and the number of chairs we have).  Then asks me to grab a few bits from another department I work in because she wants to use them.

 

The straw that breaks my back is that now she wants me to be the 'Voice of God' over the PA.  

 

Until today, I was just going to put some lights up and down and fuck off home.  But oh no.

 

Their superior is leaving in a week (fair enough) but shares the same opinion of them as me.  He's not the line manager though - which is a shame because it's a really, really unfair way of doing things.

 

I'm seriously tempted to call their bluff and tell them what I think (then not turn up) but i) it's my job and ii) it would be letting the kids down.

 

There's a reason that most of the responsibility was taken away from this individual and I haven't done any shows for them in nearly two years.  When the new superior starts in January, I'm going to tell them exactly what's happened and why I won't be doing any more shows for them ever again.  Fortunately, the new person has also worked with the perpetrator before and they have a mutual dislike of each other, so that will help...

[loserone]

Get Siri or Alexa to say the lines for the voice of God

[GrumpiusMaximus]

Get Siri or Alexa to say the lines for the voice of God

 

 

Very fucking tempting.