Copart

[Tamworthbay]

My mates mini was stolen recovered and written off but he had salvage rights as it was a classic. All good do far, then he went with trailer to collect and the utter twats had been moving it around on a fork lift so the entire floor was knackered.

[AlabamaShrimp]

All this is why 2 weeks ago when my ST was hit I haven't let it move from my drive.

 

The insurance wanted it to be taken to the assessor but I said no they would have to come here. They did send someone but he had no idea what he was on about.

 

As there's no fee being incurred the insurance hasn't rung us to sort anything but I'm not bothered this all goes into my giant complaint to them

[vaughant]

All this is why 2 weeks ago when my ST was hit I haven't let it move from my drive.

 

The insurance wanted it to be taken to the assessor but I said no they would have to come here. They did send someone but he had no idea what he was on about.

 

As there's no fee being incurred the insurance hasn't rung us to sort anything but I'm not bothered this all goes into my giant complaint to them

A complaint about insurance companies? I'm so shocked after their amazing* service!!!

 

Believe me we used to deal with them daily and they fuck the contractor as much as the consumer, I learnt early on with them to not even give a millimeter or they royally fuck you.

 

Probably still owed £2-3000 in lost recoveries.

 

Kannnntttzzzzz.

[vaughant]

My mates mini was stolen recovered and written off but he had salvage rights as it was a classic. All good do far, then he went with trailer to collect and the utter twats had been moving it around on a fork lift so the entire floor was knackered.

Wankers but then to a lot of these boys it's just chod and not a '65 plate merc.

 

Although they probably get the same treatment!!!

[The Reverend Bluejeans]

Copart are a fairly horrid company to deal with, staffed by the most humourless of folk. But I've bought a few damaged repairables and none has been damaged with a forklift.

 

I fear your XC90 will be absorbed into the Copart system of unhelpfulness and expense but you won't know for sure until you speak with them. Good luck.

[Felly Magic]

I saw my old Focus in a Copart auction, they were wanting silly money for it, it had what looked like a minor tap on the rear, but the rear panel was pushed in and the boot floor had a crease in, plus whatever other damage Copart Colchester did to it, an idiot on a FB group kept on at me to buy it back and repair it. He didn't seem to comprehend the Copart fees plus the repair costs would be higher than the insurance payout. 

[warninglight]

Not sure I can give any advice or help that hasn't been covered already, but if you do get it back there's a few useful xc90 parts I'd buy or perhaps whatever is left after you take what you want from it.

 

Assuming it won't see the road again of course, hope it does!

[BorniteIdentity]

This sounds like a bit of a shit storm. Sorry about that.

 

I've been thinking though: maybe AutoShite should have a CoPart account that we can all use? Is that feasible. ?? I'd be happy to pay in if it opened some shitty doors.

[Barry Cade]

I'd be wary. It's a lucrative business for them and in no way works how I,you or anyone else would expect it to work. There is a lot of insider dealings, backhanders and skullduggery behind it all. If you try and work it out logically, then none of it makes sense. Some people are getting very rich out of it all, and all I know is it's not me, not the customers and certainly not the repairers. The values put on sometimes badly damaged cars would get you the undamaged equivalent from a dealer. Ask questions and suddenly doors close....

 

My advice?. Jump up and down and hold your breath until you get a fair payout. Reciepts, history and the auto trader are your friend. Find a Volvo specialist with the doctor style cars and base values on them. The insurance co must put you in a position as you were pre accident. A claim has started, and now they basically own it, and more difficult is they are effectively claiming against themselves in this case.

[sierraman]

I'd leave it to the insurers, keep on for as high settlement as possible. You never make money on cars, we've all spent a fortune on them only a week later they get writ off. Shit happens.

[vaughant]

I'd be wary. It's a lucrative business for them and in no way works how I,you or anyone else would expect it to work. There is a lot of insider dealings, backhanders and skullduggery behind it all. If you try and work it out logically, then none of it makes sense. Some people are getting very rich out of it all, and all I know is it's not me, not the customers and certainly not the repairers. The values put on sometimes badly damaged cars would get you the undamaged equivalent from a dealer. Ask questions and suddenly doors close....

 

My advice?. Jump up and down and hold your breath until you get a fair payout. Reciepts, history and the auto trader are your friend. Find a Volvo specialist with the doctor style cars and base values on them. The insurance co must put you in a position as you were pre accident. A claim has started, and now they basically own it, and more difficult is they are effectively claiming against themselves in this case.

As per all your other posts in this thread,spot on.

 

Like anything else in life if you've been involved in it you have a much better view and yes there's a lot of underhanded practices going on.

 

I ended up befriending a decent enough guy who was an assessor and he barely checked a car out from my say so. Then, if I fancied a particular vehicle, he'd put it down as cat d instead of cat c or if the customer half wanted it repaired, half didn't and it looked like a nightmare, we could agree to write it off and vice versa if I had the parts for the vehicle or similar lying about, he could push it towards a repair.

All this was easy as long as we kept using/recommending him to the insurance companies.

 

The accident management route can be mental money and then you will meet some VERY dodgy characters, personal injury claim sir?

Here's your referral fee.

Courtesy car?

Here's your referral fee.

Storage/recovery?

Here's your referral fee.

 

All good until one of their mates wraps his car up possibly 3 sheets to the wind and wants you to "help him out guv" remember, you've had a LOT of referral fees!!!

 

Different prices for insurance companies (as most of them are wankers), "friends" crashing into each other, 5 people a car, lots and lots of compo but a very naughty place to be as sadly often is when "easy" money is involved.

 

A lad I know got jailed for it and I think a few more further up the food chain eventually got involved, not sure of their outcome.

 

Yes certainly a murky world salvage.

[DodgeRover]

Nothing new about that, it was 40 years ago too, all about who you knew.

[smellmycheese]

I'd leave it to the insurers, keep on for as high settlement as possible. You never make money on cars, we've all spent a fortune on them only a week later they get writ off. Shit happens.

Yeah I'll be leaving to the insurers. I get it you never get back what you put in buy I'm not after making money. I bought the car for 7k 2 years ago and it went bang. I rebuilt the motor.5 new injectors. Rebuilt turbo and steering rack @3k. So I'm 10k into a car they'll say is worth 5k on a good day and that sucks, especially when it wasn't my fault. Yeah, I know, life's a bitch....

[They_all_do_that_sir]

Similar thing happened to us a few years ago. We had a scenic that some idiot in a carpark reversed into the side of so hard it moved the B pillar about a foot inside the car and royally fucked the chassis.

 

Prior to that I had it sitting absolutely mint, over serviced and spotless, no trim missing or damaged etc.

However given most other scenics available for sale were sheds and worth about 50p we never got anywhere near where it was worth to us.

They just seen top book was around £1800 at the time. We looked at replacements for that money and they were all as you'd expect for a second hand people carrier.

 

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[garbaldy]

I bought the car for 7k 2 years ago and it went bang. I rebuilt the motor.5 new injectors. Rebuilt turbo and steering rack @3k. So I'm 10k into a car they'll say is worth 5k on a good day and that sucks, especially when it wasn't my fault. Yeah, I know, life's a bitch....

If you had bought it yesterday for 7k and spent 3k straight away then wrote it off yes you would be into it for 10k.

don't forget to deduct two years worth of use out the price + depreciation.

Many people say that but all it does is depress when you add it up.

 

Good luck with the insurer hopefully you will get a better price than expected.

[vaughant]

If they say its worth £5k then my guess is it will be well below £2.5 even £2k when it sells. If the damage is minimal it's got to be worth a go? Then you get truck back, £2k in your bin then whatever you can repair it for?

I'm almost at the point of starting a copart account and you'd be more than welcome to use it, I've just got to email them to check out s couple of bits but their pushing all the time to start it up.

I'm sure there's a few others on here that have one also?

[Timewaster]

Sadly money spent on mechanicals is as good as gone.

Spend 2k fixing up a 3k car and all you get is a reliable 3k car.

 

Sometimes money spent on cosmetics like a respray can pay off, but not often.

 

Money spent on modifications usually has the opposite effect.

 

Hope you get a reasonable result.

[sierraman]

I think the way it works is the insurer offers bottom book, in the hope you'll take it, then after a bit of arguing, they'll up the offer to a bit less that a retail price at a garage. They couldn't give a shit if you've had a clutch put in it last week or whatever. They aren't under any obligation to offer betterment.

 

At the end of the day you haven't got much choice but to accept the offer once you've got it as high as you think they'll go.

[Isaac Hunt]

Had some minor damage, headlamp and wing and bumper whilst parked outside my house. TP admitted liability and insurers were like flies round **** to collect the car. I was fortunate to keep the car and negotiate a settlement which took a formal complaint via resolver. That put them right in a spin, outside prrocess you see. I'm not sure it will help u get your salvage back but keep a record of names dates times and what is said and stand you ground. Resolver is good because it keeps all communications together and escalates if no action

 

 

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[SiC]

I think the way it works is the insurer offers bottom book, in the hope you'll take it, then after a bit of arguing, they'll up the offer to a bit less that a retail price at a garage. They couldn't give a shit if you've had a clutch put in it last week or whatever. They aren't under any obligation to offer betterment.

 

At the end of the day you haven't got much choice but to accept the offer once you've got it as high as you think they'll go.

Depends. When I was rear ended on the motorway and it was a sure non-fault claim, I got offered 1.5k more than when I bought it off my parents (who sold it to me for what they were offered part-ex). It was well above the highest book figure around and a good £500 more than a equivalent mileage second hand car. I tried to bargain more, but they said that was the highest they could go as they were claiming it off the other insurer and they'd have to justify more. Got an additional £200 out on the excuse it had 4, 2 month old michlens on it.

 

My neighbour at the time was a defence solicitor for vehicle accidents and he said that was normal for non-fault claims. As they were claiming from the otherside so it didn't matter to them and it's in their interest to make things go through quickly as possible to reduce their costs incurred.

[sierraman]

Probably a lot depends who your insurer is. My old man advised me to try Direct Line, went to them as you do and they wouldn't cover me. So when I do the compare thing on the computer, it invariably only brings up the dodgy cowboys like 'Go Skippy' etc. I've a feeling these smaller outfits will skank you when it comes to claim.

 

God knows why, I don't know whether it's where I live or me I don't know. I'd have thought I was a safe bet... held licence for 13 years, working etc...

[dollywobbler]

Sadly, it is one area where you really do find out how good your insurer is. When my 2CV got thumped, I was able to get it recovered back to my house. Then the insurer, no questions, stumped up for the 2CV to be taken to a specialist of my choosing for repairs (classic policies do have their perks). Sadly, the insurer then right royally f*cked things up by getting into a legal dispute with the bloke who hit me over my £150 excess. Utterly, utterly ridiculous, and it ended up in court. Thankfully, we won.

 

When Mrs DW hurled a Moggy Minor into a ditch, it was pretty clear that the only place to take it was the recovery company's yard. I did try to get it taken back to our house (mostly because it had our camping gear in it) but Mr Recovery insisted the car went back to his yard, even though he was driving past our house. I reckon bullsh*t - they get a TON of money for storage fees, and weren't going to pass that up. We turned up a bit later and were able to get our gear back out of the car (and still had a nice weekend of camping), so it all ended well - apart from for the car.

[Ghosty]

They should be offering your personal stuff back out of the car though, so hopefully it's not moved from storge into the stripping for spares area!

 

Doesn't always happen. I found a wrecked Passat in U-Pull-It that had a load of stuff including a couple of kids' school bags and a portfolio full of really, really good drawings in it.

[Barry Cade]

You'd be amazed what people are prepared to lose. We have a room full of bagged up belongings that are waiting for collection.. Laptops,power tools, sat nav, beer, you name it.some have been there months. We don't tend to hold folks shopping for any length of time though...

[smellmycheese]

Spoke to Hastings this morning and was assured I can have my car back. The girl said she would put a notice on the car that it is to be returned and not to be stripped/damaged/auctioned etc.. It will be assessed at copart then another firm determine it's value then when agreed they will deliver it back to me! Not convinced

[garbaldy]

Did you get that in writing .

[Barry Cade]

I'm in Huddersfield right now dropping off a tatty base model 06 Clio to a breakers. I've just driven 275 miles to deliver a car to the scrappie that I pulled out a field last week and has been lying in our yard since.Make sense of that.

[DodgeRover]

Makes as much sense as ringing the owners of vehicles in storage months after they've been assessed to ask what's happening and finding out it's all been sorted and paid out on. Invariably the insurance company had 'forgotten' and got told to keep the vehicle as payment for storage. Oddly it was always low value stuff....

[smellmycheese]

Spoke to copart and the guy was well helpful. He said a 'safeguard programme' is in place to stop anything at all happening to the car and they will await instruction from my insurer. Might get insurer to confirm in a email

[Guest bangerfan101]

Copart own youpullit. If your lucky all your personal belongings will be left in the boot for the eastern European folk to sift thru whilst they strip it to a bare she'll and cart it away on wheelbarrow day