theorganist Posted February 11, 2014 Posted February 11, 2014 Evening all, I have just received a letter in the post from askMID telling me that my Fiesta is not showing as insured on their database. Bearing in mind I have an insurance certificate for it dating back to last November and I taxed it online two weeks ago where it checks your insurance. Unfortunately Peter James are only open 9-5 so will have to wait till the morning to ring them. Has anyone else had experience of this?!
theorganist Posted February 11, 2014 Author Posted February 11, 2014 Just noticed the Maxi is not on their either!
Lankytim Posted February 11, 2014 Posted February 11, 2014 I've never heard of that before! Have you checked your details on the askmid website?
Cavcraft Posted February 11, 2014 Posted February 11, 2014 Notoriously unreliable, and I've had the odd one that showed on there, but not on the police ANPR database.
theorganist Posted February 11, 2014 Author Posted February 11, 2014 I've never heard of that before! Have you checked your details on the askmid website? It says their not insured when I put my registration numbers in! Surely it wouldn't let me tax them if I wasn't insured!
theorganist Posted February 11, 2014 Author Posted February 11, 2014 Notoriously unreliable, and I've had the odd one that showed on there, but not on the police ANPR database. Okay thank, will see what they say in the morning.
Junkman Posted February 11, 2014 Posted February 11, 2014 Those damn computers never did anything but fuck things up. Time to do away with them for good. Squire_Dawson, eddyramrod, mercrocker and 1 other 4
theorganist Posted February 11, 2014 Author Posted February 11, 2014 Well I have also checked my credit card statement and it shows the payment going out so that is more proof! IIRC something similar happened to my boss and that was that his insurance company hadn't put the details on the database, he found that out though when he tried to tax a car and couldn't!
DSdriver Posted February 11, 2014 Posted February 11, 2014 Are you sure that the email came from AskMID and is not a scam? I hope you didn't click any links.
theorganist Posted February 11, 2014 Author Posted February 11, 2014 Hi, No its a letter through the post!
Pillock Posted February 11, 2014 Posted February 11, 2014 Yeah, I'm not sure AskMID should be getting involved.... Isn't continuous insurance a DVLA thing? I thought AskMID was just the brand name for the website and not an agency themselves.
bub2006 Posted February 11, 2014 Posted February 11, 2014 Similar but not the same but my bike is taxed but yet doesn't show up on gov.com tax check thingmabob. Will check ask mid now
overrun Posted February 11, 2014 Posted February 11, 2014 Yo. I recieved an AskMID letter for a taxed and uninsured car in my name, a few days before the end of Jan.I was about to SORN it, anyway. I have no doubt that it is authentic. It definitley seems to be a new thing.
theorganist Posted February 11, 2014 Author Posted February 11, 2014 Yes thats the letter. Slightly worrying there I am thinking I have the certificate but it turns out it is a letter thanking me for renewing my policy and the policy schedule but no actual certificate! However I have proof I paid them and when I taxed the car online a few weeks ago it said my insurance was valid!
overrun Posted February 11, 2014 Posted February 11, 2014 Yes thats the letter. Slightly worrying there I am thinking I have the certificate but it turns out it is a letter thanking me for renewing my policy and the policy schedule but no actual certificate! However I have proof I paid them and when I taxed the car online a few weeks ago it said my insurance was valid! Just an oversight on their part then, I assume. Or are you meant to print your own certificate? As you say, you have been paying for it, so if the MID is actually being accurate for once, you should be OK.Hope for your sake, you don't run into Pat and Carl from Road Wars! theorganist 1
theorganist Posted February 11, 2014 Author Posted February 11, 2014 Just an oversight on their part then, I assume. Or are you meant to print your own certificate? As you say, you have been paying for it, so if the MID is actually being accurate for once, you should be OK.Hope for your sake, you don't run into Pat and Carl from Road Wars! Haha well maybe I am due my fifteen minutes of fame! Looking on tinternet it seems this is common. One thread on one single forum has three people who have had the same problem. I am sure I must have been past an ANPR camera at some point over the last three months too!
brickwall Posted February 11, 2014 Posted February 11, 2014 Happened to me twice. Relying on automatic scanning and data entry is pretty dumb on their part.
Asimo Posted February 11, 2014 Posted February 11, 2014 A few years back, as I seem to say more and more often, I insured something new, taking a cover note issued by the local broker. I never received the certificate so went back and asked, was given another cover note and told not to worry. I didn't worry, I forgot about it. Well over a year later, still no cert, and I read in the local paper the broker is on his way to prison for fraud, he had been keeping the premiums and making up his own cover notes etc. Many of his customers, including me, had been paying for paper not insurance. So thank goodness for M.I.D..
trigger Posted February 12, 2014 Posted February 12, 2014 I can't wait for the new series of car wars where they have a hot car pursuit for a uninsured Austin Princess. brickwall and theorganist 2
FredTransit Posted February 12, 2014 Posted February 12, 2014 A few years back, as I seem to say more and more often, I insured something new, taking a cover note issued by the local broker. I never received the certificate so went back and asked, was given another cover note and told not to worry. I didn't worry, I forgot about it. Well over a year later, still no cert, and I read in the local paper the broker is on his way to prison for fraud, he had been keeping the premiums and making up his own cover notes etc. Many of his customers, including me, had been paying for paper not insurance. So thank goodness for M.I.D..that happened to us (fleet cover on several vans). Six cover notes, no insurance. Luckily this was pre ANPR. Also an insurance co didnt put a van on the MID despite a call and 2 emails. Cops said it wasnt on MID so impounded it. Cost £250 in the end to get it back. With the insurance they said we didnt have.....
Grundig Posted February 12, 2014 Posted February 12, 2014 Took a while for Carole Nash to put mine on there - They sent the cert & all the paperwork to me though
theorganist Posted February 12, 2014 Author Posted February 12, 2014 Well I rang Peter James this morning they confirmed I am insured and told me the insurance certificates were with the schedule and other paperwork, so unless somehow they have been separated my end I haven't an answer to that. Anyway they confirmed I am insured and that at the time (November) they sent the details to MID so it looks like another case of some failure in electronic transfer of information! They told me to check again in a couple of days. It's a pain to be honest as I am reluctant to drive the FIesta until such time as the database is up to date. They are sending me the certificates again today (including the Princess which I HAD forgot to add to the insurance )!
FredTransit Posted February 12, 2014 Posted February 12, 2014 can they email them to you too? At least then you have something to show, and the police can ring the insurance co if they need to.
drum Posted February 12, 2014 Posted February 12, 2014 I had the letter too for one of my land rovers. It had been insured since July and I got the mid letter in November. Quick call to the insurance broker to let him sort it out. On that, I use a wee independent broker who operates from an office on our local high street. Very old school but I've used him since '86 and I let him sort out all my insurance stuff. He always looks for the best deal and I don't have to speak to mongs asking me what my best price so far is.
FredTransit Posted February 12, 2014 Posted February 12, 2014 Whilst it is illegal to drive without insurance, it's not an offense to have a car not showing on the MID, yet the police seem to treat it as the same thing. If computer says no, you are a crim! fordperv 1
jonny69 Posted February 12, 2014 Posted February 12, 2014 It's a pain to be honest as I am reluctant to drive the FIesta until such time as the database is up to date. They are sending me the certificates again today (including the Princess which I HAD forgot to add to the insurance )! If there's any question about it if you get pulled over, the police will simply ring Peter James for confirmation of your word. You'll then be free to drive on. It seems to happen quite often if other, better, more reliable modern forums are anything to go by
theorganist Posted February 12, 2014 Author Posted February 12, 2014 If there's any question about it if you get pulled over, the police will simply ring Peter James for confirmation of your word. You'll then be free to drive on. It seems to happen quite often if other, better, more reliable modern forums are anything to go by Hi, Yes I am sure thats true, however Peter James are strictly 9-5, Monday to Friday, precisely the times I am never in my car I did ask about emailing them but they don't appear to offer that! I suspect they will be here by Friday, they are usually pretty quick.
dollywobbler Posted February 12, 2014 Posted February 12, 2014 They DO offer email certificates. I've done this before. Hope they're not turning into yet another company where service depends on who you speak to. At one stage, I'm pretty sure the only person working there was a very helpful woman called Tina.
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