Off Topic-PC Help

[155V6]

I keep getting pop-ups from Best Malware saying there's a threat to my PC & wanting me to subscribe to their service.I haven't clicked on anything,but their site keeps appearing on the start-up page even though I've tried to delete it.Any help or advice would be appreciated as I'm a computer doofus . Thanks.

[R19dude]

hello

 

I had a job in it as a support guy intill last week I can help you

 

email me a screen shot to [email protected]

 

printscreen button for a screeny

[Pillock]

OK, sounds like you've been on an infected site and it's got some fake "virus checker" installed. Caution: these are a pain in the arse to get rid of.

If possible, the most stress-free way is to make sure you've got a backup of all your pictures, music, films, goatporn and just format the chuffer, put a new copy of Windows on.

If you've got no backup, or no Windows install discs then you can get rid of it but it's a pain in the arse. There's a few different versions.

 

http://www.malwarebytes.org/ is the first thing you need - just the free version will do. Sometimes the virus is clever enough to stop this from being installed - if it is, then there's a renamed version you can try. Download the standard one first and see how you get on, come back with the results.

[autofive]

i agree with pillock

 

i had a similar blue screen message, PC was totally infected, and i ended up re-formatting the hardrive

[R19dude]

if the virus stops this, download hirens boot cd it will let you boot into a mini version of windows and run malware bytes, and is pretty much the easiest way to rid a virus from your machine, pc world use this very same free tool yet charge your £100

[Pillock]

Bollocks do they!

[ashmicro]

NOTE: What you are experiencing is not a virus, but malware, or "scareware", and as others have stated, Malwarebytes Antimalware, correctly updated, will get rid of it.. It will take quite a while to run.

 

Some of the more crafty bastards recognise the name of the Malwarebytes which is mbam.exe. and won't let it run. The simplest thing to do is to rename the executable to abcd.exe

[Rod/b]

hello

 

I had a job in it as a support guy intill last week and therefore all i can suggest is that you try TURNING IT OFF and then TURNING IT ON AGAIN

 

Well, quite.

[155V6]

OK, sounds like you've been on an infected site and it's got some fake "virus checker" installed. Caution: these are a pain in the arse to get rid of.

If possible, the most stress-free way is to make sure you've got a backup of all your pictures, music, films, goatporn and just format the chuffer, put a new copy of Windows on.

If you've got no backup, or no Windows install discs then you can get rid of it but it's a pain in the arse. There's a few different versions.

 

http://www.malwarebytes.org/ is the first thing you need - just the free version will do. Sometimes the virus is clever enough to stop this from being installed - if it is, then there's a renamed version you can try. Download the standard one first and see how you get on, come back with the results.

Have used this,It took around 3 1/2 hours to run but so far seems to have worked.Will keep an eye on things & will post again if I need more help.Thanks to everyone who posted

[cort16]

Hitman Pro's also good. I've just changed over to using Emi Soft anti Malware as my virus protection as I when I had AVG stuff was just sailing straight past it or it would popup an alert to tell me a virus had just began to destroy all the files on my computer. I find a lot of bad stuff comes via banner ads on sites and the Emi Soft software scans then supresses the banners in your browser so nasty stuff can't get through. It's cheap too.

 

For 30 euros you get the emi soft anti malware suite and a licensed version of hitman pro.

 

http://www.surfright.nl/en/shop/

[ashmicro]

It should be noted, though, that viruses and malware are two different classifications of malicious software. However, just to throw a large Whitworth in the works, they are sometimes the same, depending on "payload", or what the malicious software does/the unwanted actions of the software.

 

I use Symantec Endpoint Protection which is antvirus and antispyware. It's very good (almost TOO keen sometimes, as it sniffed at a few executables I wrote), but has a fairly hefty overhead, so you realistically need 2 GB of RAM or more so it doesn't slow the normal operation of your system.

 

Microsoft Security Essentials (free) is a bit less weighty, but does a good job nontheless.

[Barrett.in.the.USA]

http://www.malwarebytes.org/ is the first thing you need - just the free version will do. Sometimes the virus is clever enough to stop this from being installed - if it is, then there's a renamed version you can try. Download the standard one first and see how you get on, come back with the results.

 

 

Okay, weirdly after 12-odd years of using the internet I have also just got a massive malware infestation for the first time ever. The anti-virus thing on the laptop I am using is so harsh I have to turn it off otherwise I can't access facebook or autoshite... obviously this hasn't helped!

This malwarebytes thing is supposedly installed but the computer wont run it, can you send us a link to the alternate version please Pillock? Can't really fuck about with formatting or anything as it's a borrowed laptop and I have no way to transfer files and no windows disk...

[Pillock]

Well, the first thing you can try is just renaming the MalwareByres Antibytes program so the virus doesn't stop it launching - this helps in some cases. Search for MBAM.exe and rename it to bob.exe or something, then run it. If it still stops it, it's killing the process so the actual method depends on how you're infected becasue you need to kill the infection process first.

[ashmicro]

What Pillock said. Also, restart the computer in "Safe mode with networking" (Pres F8 repeatedly while Windows is booting), and try to run and update Malwarebytes. This should stop the malicious process from running. Beware - the screen will look a bit weird (for reasons I won't bore you with)