**Resolved ** Any Sale of Goods Act Experts?

[gtd2000]

As we all know, personal recommendations are priceless.

 

KIAs ARE SHIT

 

Equilibrium restored.

 

LOL

 

Actually, up until I had a KIA Sportage back in 2007, I would probably have come to the same instant conclusion.

 

They've come a long way since making old Mazda based designs, which were actually very reliable cars on the whole. In particular the KIA Pride/Ford Festiva (Mazda 121 DA) and KIA Avella/Ford Aspire (Mazda 121DB Hatch).

 

When I got the '07 Sportage (company supplied) my instant thought was - fuck me have you not got anything else other than a KIA?

 

I was actually very impressed with it - the only complaint I had was road noise at speeds above 80MPH - might have been the tyres rather than a lack of sound-proofing?

 

The Picanto - apart from the aforementioned fiasco, has been a great little car - ironically, it's the only car I've ever bought that had a real problem, requiring significant repairs.

[Guest]

I have the exact same problem, my kia picanto 2004, 36k miles, FSH. 2 Dealer stamps and the services independently (7 stamps in total). It just crawls when you try to take off now. It eventually go until the revs increase to 2000 rpm, it loses power on any uphill movement. Kia have quoted me £950 for repair but have agreed to throw in the parts, after charging me £140 for diagnostics and replacing the HT leads and Spark Plugs they thought was originally the problem.

 

I am really disappointed with Kia Customer Services, who despite being aware of the problem and seeing how many other kia owners have been affected appear not to be taking responsibility of failing Cranks and worse are in denial that it affects a wider number of picanto's such as mine!! All I wanted was a town car for short journeys, not a badly manufactured car!

 

Car is with Kia at the moment for 3 weeks, parts on back order and is going to take until March 2012 to resolve, meaning i'm left without my car 6 weeks! Gtd2000 or anyone help me in writing to Kia to pay for the full repair costs

[gtd2000]

Pasha - have a look at this thread here:

 

http://www.kiaownersclub.co.uk/forum/list-of-owners-with-crankshaft-pulley-bolt-failur_topic5189.html?SID=4419951831788962abzb371dzd9794520138889

 

I'd suggest getting the work done, then once you get the car back, start the complaints in full.

 

There's lots of data on this subject now and from what I understand in other parts of the EU, KIA has already been taken to court over it and lost.

 

The main point is that it is an inherent factory defect that existed in the car when it was new - this should have been repaired while the car was under warranty.

 

Have a read of the thread and even post a message - it seems that a user name called "KIA Customer Service" has also joined the forum now.

 

Edit:

I've added your name to the list now.

[Guest]

Thanks for the quick reply. any chance I could have a copy of your letter that you drafted to Kia? I guess I will wait until the picanto is retuned, but its caused a great deal of inconvienience, as there is no Kia dealership in Reading so I had to get the car towed to Kia in Slough.

 

My Kia appeared to have a squeeling noise coming from the belt prior to noticing the loss of power. At first I thought this was just moisture on te belt, as it disappeared or became less apparent after the car warms up. But now me thinks, this was a side effect to the crank fault as the squeeling noise did appear to be unusual. I had the belts checked by an independent mechanic to tighten, but the noise still existed upon every cold start!

[gtd2000]

If you PM me your email address I'll send you copies of all the correspondence.

 

Our car also had intermittent squealing as well. I'd thought it was the alternator belt or suchlike - but might be a symptom of the pulley going slack on the crank?

[Guest]

GTD did you get my pm?

Had a call from Kia, who mentioned that the car should be ready to pick up by the end of this week, so in essence it has taken them 3 and half weeks to fix. They mention a number of new parts that have been replaced, but are bieng very vague with the detail. i've asked for a list of parts replaced... shall keep you updated.

[gtd2000]

Email sent to you now!