Posted 20 April 2017 - 11:49 AM
I've been with RH for years and have had very little to gripe about with them. But I last renewed before Hiscox took over. Let's hope their renewal figures are sensible, or I'll be giving Peter James a call.
What I found was the post-Hiscox RH renewal was ~20% higher
It's a multicar policy I've had with RH for 12 years, and up until then had been outstanding.
The second gripe was the change in excess (for no apparent reason) from 0% (as agreed) to Â£150 - which could easily have been missed if I was napping.
When I rang it, seemed like they were expecting my call and had all the words ready... not how RH used to feel.
As part of the discussions I mentioned I'd bought another car days before (1995 R8) and when they told me 'they don't insure Rovers of that age as classics', I reminded them I had a 1996 Alfa 146 on there the year before and a 1996 Citroen XM without problem either, two years prior. I made them go back to the underwriter twice, to no avail. or
However, FJ did want the Rover on their online quoter (although only after upping its value to over Â£1k), hint hint.
So the whole fleet was lapsed with RH and FJ took the coin and I saved ~Â£150 with a much less excess
RH lost a long-standing customer.
BMW E39 SE, Alfa 33 Mk1 QO, Rover R8s: T-series & XUD, Alfa 156 Wagon, funny face Multipla, 80s Honda Aerodeck
BMW E46 Tourer, Rover 75 CDTi, Vauxhall FB VX4/90, Daimler XJ40, Avantime, X1/9, Alfa 146 boxer, Acclaim, XM veg, Maxi, Alfa 6, Alfa 33 QV, Alfa 155, Trevi, Beta Saloons, Landcrab, P6B, Rover R8 dervs, Fuego, Alfasuds, 128, 131 and everything else